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Client Help
Helping clients to get the most from using the CGHero platform.
42 articles
What does it cost to have CGI created?
Do you modify existing 3D models?
Do you have any pre-created 3D models that can be purchased?
Outsourcing your art production
How can I work with CGHero? (as a Client)
Understanding Hero Search
What information should I include on my project?
I need to have a lot of 3D models created
What's the Difference between Public and Invite Only Projects?
How long will it take to receive quotes?
How do I create a task?
How to create a new project?
Draft project, how to publish?
Understanding the Projects Page
Understanding the Tasks Page
How are disputes handled?
Adding more work to an existing task
Can I speak with a Hero before posting a task?
How do I find the right Hero to work with?
When will the Hero start working on the task?
Working with Heroes I have worked with before
Hiring multiple Heroes
Hero is no longer replying to messages
I have an issue with a hero
How can I hire an artist?
How can I tell if an artist received an invitation to my project?
Understanding the Contacts Page
Do quotes include CGHero fees?
What payment methods do you accept?
What fees do you take?
Are taxes added to quotes?
I have completed the project, but the Hero has not received the funds
Can I get an invoice for completed tasks?
When a quote is accepted, are funds sent directly to the Hero?
When do I pay artists?
How do I pay artists?
How do I update my billing information?
What payment options are there?
How do I pay for my project?
How to accept a quote on CGHero
Understanding the Quotes Page
Calculated Hero Day Rate